Our goal is to supply you with the best USA made birdhouses and bird feeders available anywhere. We carry great brands like Looker Products, Woodlink, Heartwood, Droll Yankees, Aspects, Best-1, as well as our own Barn in the Sticks branded products. If for any reason you are not happy with your purchase, please follow the returns instructions below or call us at 608-214-9511.
If you are not satisfied with your purchase, you may return any unused item, for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. If you don't remember your account information, please give us a call at 608-214-9511 and we'll help you with your return. Returns should be shipped to:
Barn in the Sticks
W5243 Chesebro Lane
Monticello, WI 53570
Currently, we only ship products to the United States and APO and FPO addresses. Unlike many companies, we do NOT make money on our shipping charges. We are constantly reviewing our shipping costs up and down, so that we are competitive and fair.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider the shipping date estimates may appear on the shipping quotes page.